CyberpowerPC.com has given me a complete refund. Probably the only thing they have done right during this month of hell. Fuck them. Come to find out, they are based in Korea or something, and have a small center over here. They didn't declare the value of the PC when they shipped it, did not insure it, and when I called and informed them how the PC was delivered, they did nothing. They dropped the ball. Complete idiots.
"Buy with Confidence!!! CyberPower proudly offer 24/7 Lifetime Techsupport to all existing and new customers" (Direct quote, nothing changed).
Bullshit. You can send them an email and they don't get back to you, or leave a message and they get back to you 3 days later, without knowing anything about why you called, with a rude Asian guy that has a ridiculous attitude and sense of superiority, or a rude Asian guy with an incomprehensible accent that's stoned and calls your very baritone, obviously male voice "Mrs." over the phone repeatedly.
As for FedEx, they compensated me for the cost of shipping the PC back to California. Their internal security people are trying to interview this complete fuck-up of a driver, and will be getting back to me. I spoke to the local terminal this morning. I am still waiting to see what they do. If nothing is done, I can send the guy to jail, or file a civil suit. He can get 5 years and a $10,000 fine for forging my signature.